PAYMENT METHODS

Accepted Payment Methods
- Credit & Debit Cards: Visa, MasterCard
- Digital Wallets: PayPal, Apple Pay, Google Pay

- Invoices: For corporate or wholesale clients

Payment Timing
- Standard Orders: Full payment is required at checkout before production begins.
- All transactions are processed in GBP (£). International customers are responsible for any currency conversion fees or bank charges.

Security
- Payments are processed through secure, encrypted gateways. BarDown Displays does not store your card details.

Refunds & Disputes
- Refunds are handled in accordance with our [Returns & Refund Policy]
- In case of a payment dispute, please contact our support team within 7 business days of the transaction.

Ownership
- Products remain the property of BarDown Displays until full payment has been received.

Refunds Policy

Eligibility

Refunds are available for standard products returned within 14 days of delivery, provided items are unused and in original condition.
Custom & bespoke orders are non-refundable once production has begun, except in cases of manufacturing defects.

Process

To request a refund, contact our support team bardowndisplays@gmail.com with your order number and reason for return.
Approved refunds will be issued to the original payment method within 7–10 business days after inspection of returned items.

Exceptions

Shipping costs are non-refundable.
Damaged or used items cannot be refunded unless proven defective on arrival.

Eligibility

Wholesale pricing is available to approved retailers, distributors, and corporate clients.

Minimum Order Requirements

Certain bespoke or branded items may carry higher minimums depending on production requirements.

Pricing & Discounts

Wholesale pricing is provided in a dedicated price list
Volume discounts may be available for large orders; these will be agreed in writing prior to confirmation.
Prices are subject to change without notice, but confirmed orders will be honoured at the agreed rate.

Payment Terms

Standard Orders: Full payment is required at checkout before production begins.

Shipping & Delivery

Wholesale orders are shipped via tracked courier services.
Shipping costs are the responsibility of the buyer unless otherwise agreed.
Lead times vary depending on order size and customization requirements; estimated delivery dates will be confirmed at the time of order.

Returns & Defects

Wholesale orders are non-returnable except in cases of manufacturing defects.
Defective items must be reported within 7 business days of receipt.
Approved replacements or credits will be issued at BarDown Displays’ discretion.

Ownership

Goods remain the property of BarDown Displays until full payment has been received.

Privacy

We respect your privacy and handle all personal information in accordance with applicable data protection laws.
Information collected during orders (such as name, address, and payment details) is used solely to process and deliver your products.
We never sell or share your personal data with third parties, except where required for payment processing or shipping.

Safety

All BarDown Displays products are designed for display purposes only and are not intended for use in play or sporting activity.
We use high‑quality materials and manufacturing processes to ensure durability and safe handling.
Customers should keep display items out of reach of small children, as small parts may present a choking hazard.
BarDown Displays is not liable for misuse of products outside their intended purpose.